On September 3, 2020 Texell notified some members of a data incident involving personal information. To help ensure affected members can take steps to help protect their identity we are providing an alternate notification link. We take the privacy and security of our member information very seriously and apologize for any inconvenience this has caused. Affected members should review the notification and follow the instructions to enroll in free identity monitoring and recovery services.
Member notification letter
Several members have reported receiving a phone call where the caller states they are a Texell employee. The victims are then asked for their e-Branch Home Banking or Mobile Banking username and password. Remember, Texell will never contact you for this information and never give personal information out over the phone unless you initiate the phone call.
If you inadvertently respond to such a scam by providing personal information, please notify Texell immediately to close or block the accounts affected to prevent fraudulent transactions.
