IMAGE: Close view of one hand on calculator and the other writing in a notepad.

Phone Banking

Phone Banking

ANDI is our automated 24 hours a day, 7 days a week information service. Call ANDI to hear account balances, loan balances, and recent transactions. For quick and secure access to your accounts, enroll in Digital Banking.

Learn about Digital Banking

To Use ANDI, Follow These Easy Steps:

  1. Call 254.773.1604, and choose option 1 for ANDI.

  2. Enter your member number to access the Account menu.

  3. When prompted, enter your account PIN followed by a # to verify your identity.

  4. Enter your share or loan ID to access the share/loan menu. If you don't recall your share ID, press * for a list of all shares within your account

  5. Press 1 for the selected share/loan balance, or press 2 for recent transactions.
    • To repeat a balance or transaction, press 1.
    • To skip a transaction, press 2.
    • To repeat a transaction phonetically, press 3.

    • To go back to the last menu, press *.

  6. If you need other assistance, press 0 to be transferred to Member Services.

Digital Banking

For the most up-to-date information, you can use Digital Banking on your computer and on your smart phone. There, you can:

  • Check balances, view history and transfer funds
  • View your credit score
  • Locate nearby branches and ATMs
  • Make deposits
  • Apply for a loan
  • And so much more!

















Frequently Asked Questions:

  1. Call 254.773.1604 and choose option 1.
  2. Enter your member number to be transferred to account menu.
  3. Enter your share or loan ID to be transferred to share/loan menu.
  4. For share balance, press 1.
  1. Enter your member number to be transferred to account menu.
  2. Enter your share or loan ID to be transferred to share/loan menu.
  3. For recent transactions, press 2.
  1. Call 254.773.1604 and choose option 1.
  2. Enter your member number to be transferred to account menu.
  3. Enter your loan ID to be transferred to share/loan menu.
  4. For loan balance, press 1.

There is no fee to use ANDI.

Yes, ANDI is available 24 hours a day, seven days a week.







IMAGE: Woman holding phone and about to touch screen with dollar sign icons floating above the phone
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