Phone Banking

Phone Banking

ANDI is our automated 24 hours a day, 7 days a week information service. Call ANDI to hear account balances, loan balances, and recent transactions — just by using your phone!

To Use ANDI, Follow These Easy Steps:

1. Call 254.773.1604, and choose option 1 for ANDI.

2. Enter your member number to access the Account menu.

3. When prompted, enter your account PIN followed by a # to verify your identity.

4. Enter your share or loan ID to access the share/loan menu. If you don't recall your share ID, press * for a list of all shares within your account

5. Press 1 for the selected share/loan balance, or press 2 for recent transactions.
   • To repeat a balance or transaction, press 1.
   • To skip a transaction, press 2.
   • To repeat a transaction phonetically, press 3.

   • To go back to the last menu, press *.

6. If you need other assistance, press 0 to be transferred to Member Services.

Desktop and Mobile Banking

For the most up-to-date information, you can use e-Branch Home Banking on your computer and our Mobile Banking app on your smart phone. There, you can:

• Check balances, view history and transfer funds
• View your FICO score
• Locate nearby branches and ATMs
• Make deposits
• Apply for a loan
• Download the Apple Watch app
• And so much more!